The 2018 Social Worker of the Year awards took place in London on Friday 30th November. Entries for this year's awards open in April 2019. #SWA18

Case Management Team, North Lincolnshire Council

Team of the Year, Children's Services



“We do what we need to and we do it together - even if it means going that extra mile.”


This ethos underpins the work of the Case Management team, who are a shining example of how to really put the voice of children and young people at the heart of social work.


From organising a Christmas party and Secret Santa to give something special to those children who wouldn’t otherwise have a great Christmas, to acquiring free cinema tickets to take 30 kids to see the Paddington Bear movie, this is a group of social workers who are committed to working closely with the local community and providing the best possible opportunities for children and young people who come into contact with the local authority.


With no extra resources, the team have also reshaped how the service works to support more children to remain at home and where appropriate, ensure plans are completed on time. This has led to particular success in improving outcomes around their court work, with the percentage of children where care proceedings are completed within the 26-week timescale increasing from 32% at the start of 2017-18, to 81% at the end of the year.


What was said about the team:


Carolyne Willow, Championing Social Work Values Award Winner 2017: “Impressive evidence of professional knowledge, skill and team-working underpinned by a phenomenal dedication to children, young people and their families. Wonderful, heartfelt endorsements from children, young people and parents, and professionals who know your work well. What a team!”


David Akinsanya, Broadcaster, Journalist & Campaigner: “I really enjoyed reading all the things done for clients, warmed my heart. Also, the wonderful statements from service users and parents was clear that people feel cared for.”


Service user feedback: “Upon first meeting with LC, it was clear that her goal was to ensure my child had the right support he desperately needed, support I had begged for after a massive family loss. I could not have asked for a more understanding, honest and open person. I hope that LC can maintain the same compassion and honesty in her future cases as she has shown me and my child.”


Ann-Marie Brierley, Head of Safeguarding Children, North Lincolnshire Council: “The feedback from the children and families that we work with speaks volumes and identifies the impact that the workers have within the team. The team has excelled within this year and have grown in strength to strength together to support children and families within North Lincolnshire to achieve positive outcomes.”



  • Carolyne Willow, Championing Social Work Values Award Winner 2017
  • David Akinsanya, Broadcaster, Journalist & Campaigner
  • Dez Holmes, Research in Practice
  • Isabelle Trowler, Chief Social Worker for Children & Families
  • Jackie Dowding, Children’s Social Worker of the Year Award Winner 2017
  • Liz Hewitt, Skylakes Social Work
  • Sophie Lyon, Barnardo’s Young Person



  • Barnsley Fostering Assessment Team, Barnsley Metropolitan Borough Council
  • Case Management Team, North Lincolnshire Council
  • Fair Ways Fostering
  • Hillingdon Young People’s Service, London Borough of Hillingdon - SILVER AWARD WINNER
  • Integrated Multi Agency Partnership, North Lincolnshire Council
  • North Lincolnshire Adoption Team
  • Referral and Assessment Team, Achieving for Children
  • South Essex Family Centre, Essex County Council